Welcome to Woolgoolga Retirement Village

Welcome to the Woolgoolga and District Retirement Village website.

The vision of Woolgoolga and District Retirement Village is that we provide high quality, adaptive, relevant and flexible housing, services and activities for our clients to support and guide them through the ageing process

The Village provides:

  • Independent Living accommodation in a range of villa style homes and units;
  • Ageing in Place services in the Aged Care Centre; and,
  • Respite services in the Aged Care Centre.

Our aim is to provide high quality, flexible, adaptive housing and aged care service to our clients. Our services are designed to promote our clients dignity, health, happiness and participation in the community regardless of race, culture or religion.

Please browse through our website to gain a better understanding of the Village, its purpose and the services we offer.

 COVID 19 (Coronavirus) PREPAREDNESS AS AT 25 JUNE 2020


Further to recent communications regarding COVID-19 (coronavirus) we continue to monitor the developing situation to ensure the appropriate precautionary measures are in place at Woolgoolga & District Retirement Village Ltd incorporating Woolgoolga Aged Care Centre.

Our commitment to our residents has been, and remains our number one priority. To protect resident's health and wellbeing from the threat of COVID-19, over the past few months we have made a number of difficult decisions around restricted access to Woolgoolga Aged Care Centre.

As promised we have continued to monitor the situation and can advise that effective from 25 June 2020 we are amending our visiting policy to ensure that people, including children aged 16 and under who meet strict criteria are now able to visit their loved ones. We have also, again under strict criteria enabled residents to leave the aged care centre to attend small family gatherings outside of the village.

A copy of our updated visiting policy together with a Covid-19 external visitation declaration form has been sent to the nominated persons responsible for each resident, and this individual has been asked to share this amoungst their loved ones family and friends.

Visits that occur on-site will still occur in the manner they are currently, and we have now introduced additional safety measures inside the village around residents social distancing as this policy now enables residents to leave the village under the conditions contained in the updated visiting policy.

As you know we are 100 percent committed to keeping both residents and our staff safe during the Covid-19 pandemic so we can continue to provide the best and safest services we can to our residents and to those that love them.

We remain concerned that Covid-19 is a particularly virulent virus and residents and people continue to remain at risk of infection. We implore you to observe the guidelines contained in our policies when visiting residents or having them to visit you.  In fact yesterday, when checking the NSW Government Covid-19 cases notificaion website we noted that there had been one new case of Covid-19 confirmed on 23/06/2020 in the 2456 postcode so we know the risk is real and our residents are in the age group that are most vulnerable to this virus, so we all must together take every precaution to keep them safe.

We continue to rely on expert advice about how and when to safely lift restrictions in our circumstances.

We also advise that if there are further new local cases of Covid-19 in our region we will immediately instigate a tightening of this visitor's policy to ensure resident safety .

We will continue to ensure there is ongoing consultation with our residents and their nominated persons responsible about changes to visiting at the village as and when required. 

Woolgoolga & District Retirement Village Ltd will lock-down the aged care centre immediately, if there is a confirmed or suspected case of Covid-19 at the village and we will ensure regular communication with residents and persons responsible if this occurs.

Our resident's health remains our priority and we will continue to ensure their needs are fully supported through this difficult time. We will continue to use this website to advise up-to-date information on the evolving situation.

If you have any questions or would like to talk about these arrangements, please contact me on 02 6654 0022 or email me at admin@woolgoolgaretirement.org.au.

Thank you for your continued understanding about all of the precautions being taken by us to keep your loved ones safe.

Sasha Andrews
Chief Executive Officer