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Welcome to Woolgoolga Retirement Village

Welcome to the Woolgoolga and District Retirement Village website.

The vision of Woolgoolga and District Retirement Village is that we provide high quality, adaptive, relevant and flexible housing, services and activities for our clients to support and guide them through the ageing process

The Village provides:

  • Independent Living accommodation in a range of villa style homes and units;
  • Ageing in Place services in the Aged Care Centre; and,
  • Respite services in the Aged Care Centre.

Our aim is to provide high quality, flexible, adaptive housing and aged care service to our clients. Our services are designed to promote our clients dignity, health, happiness and participation in the community regardless of race, culture or religion.

Please browse through our website to gain a better understanding of the Village, its purpose and the services we offer.

 COVID 19 (Coronavirus) UPDATE AS AT 09 APRIL 2021

IMPORTANT INFORMATION FROM WOOLGOOLGA AGED CARE CENTRE REGARDING VISITATION

Further to recent communications regarding COVID-19 (Coronavirus) we continue to monitor the developing situation to ensure the appropriate precautionary measures are in place at Woolgoolga & District Retirement Village Ltd incorporating Woolgoolga Aged Care Centre.

Our commitment to our residents is and always will be our number one priority. To protect resident's health and wellbeing from the threat of COVID-19, over the past few months we have made a number of difficult decisions around restricted access to Woolgoolga Aged Care Centre and we monitor what is occurring on this front daily.

Recently we amended our visiting policy and have introduced a new three tier visiting policy. A copy of the policy has been distributed to residents and their persons responsible. 

WDRV has now moved back to Tier One of our visiting policy.

To visit a resident at the facility you will need to pre-book a time to visit by ringing 02 6654 0022 between the hours of 10.00am and 3.00pm each day and speak to either Leith or Maddison our Connections Facilitators. You will also need to have a current influenza vaccination and must have the Service NSW Covid App downloaded on your mobile phone so you can scan into the village at the time of your visit. All visitors will be required to abide by the terms of the visiting policy. You will need to be screened and observe all instructions from our staff when on site. You will be required to wear a face mask when you are in close proximity (within 1.5 meters) of a resident for more than 5 minutes during your visit and you will need to ensure Covid health and hygiene measures and instructions from our helpful staff are followed.

All visitors will also need to complete a declaration at the time of the visit to enable us to perform a risk assessment.

Families are welcome to take their loved ones out after an application for external visitation has been completed and successful risk assessment has been conducted. Please note this process takes at least 3 business days so you must provide us with that much notice or your visit could be declined. Please note that on external visits all NSW Health guidelines must be observed.

Please note we will restrict entry to Woolgoolga Aged Care Centre to anyone who is displaying flu like symptom, who has a temperature of 37.5 degrees or higher or who has personally been to or from, or come into contact with anyone who has been in the following States, Local Government Areas, venues and/or travelled on the nominated flights, buses, taxis, rideshares or trains on these dates or been tested for Covid-19 and is awaiting their results or who has been advised by State or Territory Health authorities to quarantine. 

If you have been to a hotspot as listed below you may not be able to enter the facility nor take a resident out of the centre unless you are here with prior approval from the relevant authorities and our Director of nursing to visit a palliating resident:

Location and dates

  • Anywhere overseas Anytime in the last 14 days
  • On a cruise ship Anytime in the last 14 days
  • New Zealand ** (please see additional Information below) Anytime in the last 14 days

NSW Locations and dates

  • Ballina LGA and surrounds Ballina, Lennox Head, Alstonville, Wollongbar, Wardell, Rous Mill, McLeans Ridges, Blackwall Range, Meerschaum Vale, Lynwood, Bagotville, South Ballina, Knockrow, Keith Hall, Newrybar, Cumbalum, Tintenbar, Empire Vale, Miroma and Fernleigh. Friday 26 March to present
  • Byron Bay LGA and surrounds Bangalow, Billinudgel, Binna Burra, Booyong (part), Broken Head (part), Brunswick Heads, Byron Bay, Clunes (part), Coopers Shoot, Coorabell, Eureka, Ewingsdale, Federal, Goonengerry, Hayters Hill, Huonbrook, Koonyum Range, Main Arm, McLeods Shoot, Middle Pocket, Montecollum, Mullumbimby, Mullumbimby Creek, Myocum, Nashua, New Brighton, Newrybar (part), Nightcap (part), Ocean Shores, Palmwoods, Possum Creek, Skinners Shoot, South Golden Beach, Suffolk Park, Talofa, The Pocket, Tyagarah, Upper Coopers Creek, Upper Main Arm, Upper Wilsons Creek, Wanganui, Whian (part), Wilsons Creek, Wooyung (part) and Yelgun. Friday 26 March to present
  • Lismore LGA and surrounds Lismore, Modanville, Clunes, Nimbin, Dunoon, South Gundurimba, Koonorigan, Blakebrook, Caniaba, Koonorigan Range, Goolmangar, Tuncester, Cubawee, McKees Hill, Leycester, Blue Knob, Jiggi, Spring Grove, Georgica, and Rock Valley. Friday 26 March to present
  • Tweed LGA & Surrounds Back Creek, Banora Point, Bilambil, Bilambil Heights, Bogangar, Bray Park, Brays Creek, Bungalora, Burringbar, Byangum, Byrrill Creek, Cabarita Beach, Carool, Casuarina, Cedar Creek, Chillingham, Chinderah, Chowan Creek, Clothiers Creek, Cobaki, Cobaki Lakes, Commissioners Creek, Condong, Crabbes Creek, Crystal Creek, Cudgen, Cudgera Creek, Doon, Dulguigan, Dum Dum, Dunbible, Dungay, Duranbah, Duroby, Eungella, Eviron, Farrants Hill, Fernvale, Fingal Head, Glengarrie, Hastings Point, Hopkins Creek, Kielvale, Kings Forest, Kingscliff, Kunghur, Kunghur Creek, Kynnumboon, Limpinwood, Mebbin, Midginbil, Mooball, Mount Burrell, Mount Warning, Murwillumbah, Nobbys Creek, North Arm, North Tumbulgum, Numinbah, Nunderi, Palmvale, Piggabeen, Pottsville, Pumpenbil, Reserve Creek, Round Mountain, Rowlands Creek, Sleepy Hollow, Smiths Creek, South Murwillumbah, Stokers Siding, Stotts Creek, Tanglewood, Terragon, Terranora, Tomewin, Tumbulgum, Tweed Heads, Tweed Heads South, Tweed Heads West, Tyalgum, Tyalgum Creek, Tygalgah, Uki, Upper Burringbar, Upper Crystal Creek, Upper Duroby, Urliup, Wardrop Valley, Wooyung (part) and Zara. Friday 26 March to present
  • Ballina Henry Rous Tavern, 117 River Street, Ballina, NSW 2478 Sunday 28 March 2021
  • Byron Bay Aldi Byron Bay, Cnr Byron St and Fletcher St, Byron Bay, NSW 2481 Saturday 27 March 2021
  • Byron Bay Arnhem Clothing, 1/19 Lawson St, Byron Bay, NSW 2481 Saturday 27 March 2021
  • Byron Bay Betty's Burgers & Concrete Co - Patrons who sat in the laneway (Feros Arcade). Saturday 27 March 2021
  • Byron Bay Black Sheep, 46 Jonson St, Byron Bay, NSW 2481 Saturday 27 March 2021
  • Byron Bay Boards in the Bay, 12 Lawson Street, Byron Bay, NSW 2481 Saturday 27 March 2021
  • Byron Bay Byron Bay Beach Hotel, 1 Bay Street, Byron Bay NSW 2481 Friday 26 March, 2021
  • Byron Bay Byron Bay Central Pharmacy, 31 Jonson Street, Byron Bay, NSW 2481 Saturday 27 March 2021
  • Byron Bay Ghanda Clothing, 3/8 Lawson St, Byron Bay, NSW 2481 Saturday 27 March 2021
  • Byron Bay Kivari Boutique, Shop 3, 25-27 Lawson Street, Byron Bay, NSW 2481 Saturday 27 March 2021
  • Byron Bay Main Street Burger Bar, 18 Jonson Street, Byron Bay, NSW 2481 Saturday 27 March 2021
  • Byron Bay Mokha Café, 2/2 Lawson Street, Byron Bay NSW 2481 Saturday 27 March 2021
  • Byron Bay Quicksilver Byron Bay, 2 Jonson St, Byron Bay, NSW 2481 Saturday 27 March 2021
  • Byron Bay Spell Designs, 15 Browning Street, Byron Bay, NSW 2481 Saturday 27 March 2021
  • Byron Bay Surf, Dive & Ski, 2/14 Jonson Street, Byron Bay, NSW 2481 Saturday 27 March 2021
  • Byron Bay The Cellar, 4 Lawson St, Byron Bay, NSW 2481 Saturday 27 March 2021
  • Byron Bay / Ewingsdale The Farm Byron Bay, 11 Ewingsdale Road, Ewingsdale NSW 2481, including (including Poppy and Fern, Wormticklers and other sections of Three Blue Ducks) Sunday 28 March, 2021
  • Byron Bay Tiger Lily Byron Bay, 3/17-21 Jonson St, Byron Bay, NSW 2481 Saturday 27 March 2021
  • East Ballina Ballina Golf and Sports Club (Pro Shop), Jameson Avenue, East Ballina, NSW 2481 Sunday 28 March 2021
  • Ewingsdale Three Blue Ducks restaurant – Terrace, 11 Ewingsdale Road, Ewingsdale, NSW 2481 Sunday 28 March 2021
  • Lennox Head Surfit 24/7 Epiq Gym, 5 Snapper Drive, Lennox Head, NSW 2478 Sunday 28 March 2021
  • Suffolk Park Park Hotel Bottle Shop, 223 Broken Head Rd, Suffolk Park, NSW 2481 Saturday 27 March 2021
  • Suffolk Park Park Hotel/Motel (including pub restaurant), 223 Broken Head Rd, Suffolk Park, NSW 2481 Saturday 27 March 2021
  • Suffolk Park Suffolk Beachfront Holiday Park including women's communal toilets, 143 Alcorn St, Suffolk Park, NSW 2481 Friday 26 and Sunday 28 March 2021 inclusive
  • Suffolk Park Suffolk Bakery, Shop 1/2 Clifford St, Suffolk Park, NSW 2481 Saturday 27 March 2021
  • Suffolk Park Park Hotel Bottle Shop, 223 Broken Head Rd Suffolk Park, NSW 2481 Saturday 27 March 2021
  • Suffolk Park Suffolk Bakery and Shopping Centre Plaza, Shop 1/2 Clifford St, Suffolk Park, NSW 2481 Sunday 28 March 2021

Queensland Locations and dates

  • Brisbane City and Surrounds Brisbane City, Ipswich, logan, Moreton Bay and Redland Council Areas Thursday 11 March 2021 to present
  • Albany Creek Price Line Pharmacy Tuesday 16 March 2021
  • Alderley Genki Mart, 3/24 South Pine Road Sunday 21 March 2021
  • Ashgrove Ashgrove Fresh Fruit Shop Monday 22 March 2021
  • Ashgrove Meat at Billy's Tuesday 16 and Thursday 25 March 2021
  • Aspley Jacobs Bakery Monday 22 March 2021
  • Aspley Zambrero Monday 22 March 2021
  • Bald Hills Aldi Friday 19 March 2021
  • Bald Hills Super Cheap Auto Friday 19 March 2021
  • Birtinya KCF Training (gym) Monday 22 March 2021
  • Bray Park PCYC Pine Rivers Monday 22 March 2021
  • Brisbane City Hanwoori Korean BBQ Restaurant Thursday 25 March 2021
  • Brisbane City Riverland Brisbane Saturday 20 March 2021
  • Brisbane City The Bavarian Eagle Street Pier Saturday 20 March 2021
  • Brisbane City Wintergarden carpark Thursday 25 March 2021
  • Broadbeach Giant Chemist, Pacific Fair Shopping Centre Thursday 18 March 2021
  • Bundall HOTA Markets Sunday 28 March 2021
  • Burpengary Basil and Vine Thursday 18 March 2021
  • Caboolture Body Plus Physio Tuesday 16 March 2021
  • Callemondah Spinnaker Park Café, 222 Alf O'Rourke Drive Friday 26 March 2021
  • Carina SPAR Carina Megafresh Friday 26 March 2021
  • Carindale Westfield Carindale Shopping Centre - any part of the shopping centre Saturday 20 March 2021
  • Carseldine Café L'avenue Monday 22 to Friday 26 March 2021
  • Carseldine Little Red Dumpling Friday 19 March 2021
  • Carseldine Sushi Train Tuesday 23 March 2021
  • Carseldine Woolworths Friday 19 March 2021
  • Carindale Shinobi Ramen Noodle shop
  • Westfield Carindale Shopping Centre Saturday 20 March 2021
  • Carindale Westfield Carindale Shopping Centre – any part of the shopping centre Saturday 20 March 2021
  • Cleveland Woolworths Cleveland Thursday 25 March 2021
  • Coolangatta Kirra Surf Shop, 6/8 Creek Street Sunday 28 March 2021
  • Coorparoo Premium Pilates & Fitness Monday 29 March 2021
  • Coorparoo Woolworths Coorparoo Friday 26 March 2021
  • East Brisbane Black Hops Brewery Saturday 20 March 2021
  • Eatsons Hill Eatsons Hill Hotel Saturday 20 March 2021
  • Eatsons Hill Grill'd Tuesday 16 March 2021
  • Everton Park Baskins-Robbins, 2/489 South Pine Road Saturday 20 March 2021
  • Everton Park Burrito Bar Everton Park Sunday 21 March 2021
  • Everton Park Coles Everton Park, Everton Plaza Shopping Centre Saturday 20 and Wednesday 24 March 2021
  • Everton Park Electric Chari Barber Shop Thursday 18 March 2021
  • Everton Park Neighborhood Market Co Saturday 20 March 2021
  • Everton Park Plus Fitness Wednesday 10 March to Saturday 20 March 2021 inclusive.
  • Everton Park Uroko Sushi on Train Wednesday 24 March 2021
  • Everton Park Woolworths Wednesday 10 March and Tuesday 18 March 2021
  • Fortitude Valley Viscosity Saturday 20 March 2021
  • Fortitude Valley XCargo Saturday 20 March 2021
  • Gin Gin Gin Gin Bakery, 41 Mulgrave St Thursday 25 March 2021
  • Gin Gin Gin Gin Male Public Toilet opposite Gin Gin Bakery Thursday 25 March 2021
  • Gladstone Stockland Gladstone (including BWS) Friday 26 March 2021
  • Gladstone Central Auckland House, 60 Flinders Parade Friday 26 & Saturday 27 March 2021
  • Gladstone Central Coles, Stockland Gladstone Friday 26 March 2021
  • Grange Studio Pilates Wednesday 17 to Friday 19 March 2021 inclusive
  • Greenslopes Domino's Pizza Saturday 27 March 2021
  • Hamilton Hamilton Hotel Tuesday 23 March 2021
  • Kippa-Ring Liquorland, Dolphins Central Shopping Centre, Ashmole Road and Klingner Road Sunday 21 March 2021
  • Kippa-Ring Woolworths, 272 Anzac Avenue Friday 26 March 2021
  • Lawnton Bunnings Monday 22 March 2021
  • Lawnton BWS - Lawnton Drive, 820 Gympie Road Thursday 25 March 2021
  • Lawnton Lawnton Fruit Market Tuesday 23 March 2021
  • Lawnton Lawton Country Markets & Bakery Friday 19 March and Wednesday 24 March 2021
  • Lawnton Nellas Gourmet Tucker Tuesday 23 March 2021
  • Lawnton Zambrero Tuesday 23 March 2021
  • Mackenzie 7-Eleven Sunday 28 March 2021
  • Maroochydore Nutrition Warehouse Tuesday 23 March 2021
  • Maryborough West Oliver's Real Food – Dine in and take away patrons Wednesday 24 and Thursday 25 March 2021
  • Mermaid Beach Rafiki Café Monday 29 March 2021
  • Milton IGA Wednesday 24 March 2021
  • Milton Milton Fruit Bowl Thursday 18 and Wednesday 24 March 2021
  • Minyama Plus Fitness Monday 22 & Tuesday 23 March 2021
  • Miriam Vale Miriam Vale Star Roadhouse (including toilets) and Caravan Park Thursday 25 March 2021
  • Mitchelton Woolworths and Specsavers, Brookside Shopping Centre Saturday 13 March, 2021
  • Morningside FitStop Gym, 6/338 Lytton Road Friday 26 March 2021
  • Mountain Creek Brightwater Medical Centre at Brightwater Shopping Centre Tuesday 23 March 2021
  • Mountain Creek QML Pathology at Brightwater Shopping Centre Tuesday 23 March 2021
  • Mountain Creek Woolworths Mountain Creek Monday 22 March 2021
  • New Farm Savour Café, Merthyr Village Shopping Centre Saturday 27 March 2021
  • Newmarket Market Organics (store only), 190 Enoggera Road Saturday 20 March 2021
  • Newstead Newstead Brewing Co Friday 19 March 2021
  • Newstead Reef Seafood & Sushi Brisbane Friday 19 March 2021
  • Newstead Public Toilet, Gasworks Plaza, (located to the right of the escalator from the car park) Friday 19 March 2021
  • Newstead The Standard Market Company, Gasworks Plaza, 76 Skyring Tce Friday 19 March to Sunday 21 March 2021
  • Nobby Beach 52 Espresso Sunday 28 March 2021
  • North Lakes World Gym Thursday 18 to Friday 26 March 2021 inclusive
  • North Lakes Westfield Shopping Centre (including Dymocks and Woolworths) Friday 19, Tuesday 23 and Thursday 25 March 2021
  • Nundah Nundah Respiratory Clinic, 1270 Sandgate Road Thursday 25 March 2021
  • Paddington Bakers Delight Friday 19 March 2021
  • Paddington Presents of Mind Sunday 21 March 2021
  • Paddington Woolworths Friday 19 & Tuesday 23 March 2021
  • Raby Bay Cold Rock Ice Creamery Thursday 25 March 2021
  • Redcliffe IGA Redcliffe Saturday 27 March 2021
  • Redcliffe Mamma's Italian Restaurant
  • 69 Redcliffe Parade Sunday 21 March 2021
  • Rosalie Rosalie Gourmet Market Deli Tuesday 23 March 2021
  • Rosalie TB's Wine and Beer Friday 19 March 2021
  • Rothwell Bunnings Rothwell, Cnr Anzac Avenue and Bremner Road Monday 22 March 2021
  • Rothwell Officeworks Thursday 25 March 2021
  • Southbank Tafe Wednesday 17 and Wednesday 24 March 2021
  • South Brisbane Nurse Station café (Patrons) Friday 26 March 2021
  • Southport Epic Escape Room Sunday 28 March 2021
  • Southport Southport Park Shopping Centre Sunday 28 March 2021
  • Southport Park Woolworths Sunday 28 March 2021
  • Stafford Aldi Stafford, Stafford City Shopping Centre, 400 Stafford Road Thursday 25 March 2021
  • Stafford Bunnings Stafford, 450 Stafford Road Monday 22 March 2021
  • Strathpine Ceres Pizza Café Thursday 25 March 2021
  • Strathpine Dan Murphy's Tuesday 23 March 2021
  • Strathpine Silky Oakes Tuesday 16 March 2021
  • Strathpine Strathpine Plaza Shopping Centre Monday 22 March 2021
  • Strathpine Subway, Strathpine Plaza Shopping Centre Sunday 21 March 2021
  • Strathpine Poolwerx Strathpine Tuesday 23 March 2021
  • Strathpine Woolworths Tuesday 23 March 2021
  • Surfers Paradise (Chevron Island) Lean Chef Kitchen Sunday 28 March 2021
  • Teneriffe Green Beacon brewing Co. Saturday 20 March 2021
  • Toowong Nextra Toowong Village Tuesday 16 March 2021
  • Tugan Niche & Co Café Friday 26 March 2021
  • Tugan Chempro Chemist Friday 26 March 2021
  • Tugan Stable Coffee Kitchen Sunday 28 March 2021
  • Tugan Tugun Supermarket Sunday 28 March 2021
  • Tugan Beach Surf Life Saving Competition Sunday 28 March 2021
  • Upper Mount Gravatt Sunlit Asian Supermarket, Westfield Garden City Saturday 27 March 2021
  • Windsor Chemist Warehouse Friday 19 March 2021
  • Woolloongabba Princess Alexandra Hospital, 5D Outpatients Department (Sexual Health Clinic, Infectious Disease Clinic, Immunology A Clinic) Tuesday 9 to Tuesday 23 March inclusive
  • Woolloongabba Princess Alexandra Hospital Ward 5D Tuesday 9 to Tuesday 23 March inclusive

QLD Trains and dates

  • Kippa-Ring to Lawnton Redcliffe Train Line – Kippa Ring to Lawnton Tuesday 23 March 2021
  • Lawnton to Kippa-Ring Redcliffe Train Line – Lawnton to Kippa Ring Tuesday 23 March to Friday 26 March 2021 inclusive

** New Zealand Additional Information - If you arrive in NSW after 12.01am Friday 12 March and you have been to Auckland or transited through Auckland Airport you may be required by the NSW Government to quarantine.  

You will not need to quarantine if you and people on your flight have only been in Australia or New Zealand in the 14 days prior to arrival, you do not have COVID-19 symptoms, and you have completed a NSW Covid declaration form.
You will need to quarantine if you arrive in NSW from New Zealand on a flight that has a person who has been in a country other than Australia or New Zealand in the 14 days prior to arrival. This applies to passengers and relevant flight crew members.

If you arrive from New Zealand the NSW Government has asked that you should monitor for even the mildest of symptoms. If you become unwell, get tested and self-isolate until you receive a negative result. Do not attempt to visit WDRV under any circumstances, or if you have visited let us know immediately that you are feeling unwell.

We ask anyone travelling from New Zealand to visit a resident of WDRV to ensure all safety precautions are taken.

Woolgoolga Aged Care Centre advises if you have attended these places or venues or been on the above mentioned flights, buses, taxis, light rail, rideshares, Ferries or trains on these dates or have come into contact with someone that has, you may not be allowed to enter Woolgoolga Aged Care Centre until 14 days after they/you last attended the place, venue, flight, bus or train trip or had contact with the individual who did and are well.

We will continue to update this information as more is advised by NSW and other State and Territory Health authorities.

The threat of Covid-19 is still very alive and as we all know affects the most vulnerable in our community the worst. We all have an obligation to protect these vulnerable people.

If you or someone you know has been in the places listed above, please do not attempt to visit the village or ask for residents to visit you. Please urgently attend your nearest Covid-19 testing centre and get tested then go home and self-isolate until your results come through. It remains essential that anyone with symptoms, even very mild symptoms, get tested.

As previously mentioned today we have sent another update to our visiting policy together with a Covid-19 update to our external visitation declaration form to the nominated persons responsible for each resident, and this individual has been asked to share this amongst their loved ones family and friends.
As you know we are 100 percent committed to keeping both residents and our staff safe during the Covid-19 pandemic so we can continue to provide the best and safest services we can to our residents and to those that love them.

We remain extremely concerned that Covid-19 is a particularly virulent virus that is transmitted easily and residents at the centre continue to remain at risk of infection. We implore you to observe the guidelines contained in our policies when visiting residents or having them to visit you.

We continue to rely on expert advice about the relevant tier of visiting we should be at, at any given time. We also advise that if there are further new local cases of Covid-19 in our region we will immediately instigate tightening of our visitor's policy to ensure resident safety.

We will continue to ensure there is ongoing consultation with residents and their nominated persons responsible about changes to visiting at the village as and when required.

Woolgoolga & District Retirement Village Ltd will lock-down the aged care centre immediately, if there is a confirmed or suspected case of Covid-19 at the village and we will ensure regular communication with residents and persons responsible if this occurs.

Our resident's health remains our priority and we will continue to ensure their needs are fully supported through this difficult time. We will continue to use this website to advise up-to-date information on the evolving situation.

If you have any questions or would like to talk about these arrangements, please contact me on 02 6654 0022 or email me at admin@woolgoolgaretirement.org.au.

Thank you for your continued understanding about all of the precautions being taken by us to keep your loved ones safe.

Sasha Andrews
Chief Executive Officer