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Welcome to Woolgoolga Retirement Village

Welcome to the Woolgoolga and District Retirement Village website.

The vision of Woolgoolga and District Retirement Village is that we provide high quality, adaptive, relevant and flexible housing, services and activities for our clients to support and guide them through the ageing process

The Village provides:

  • Independent Living accommodation in a range of villa style homes and units;
  • Ageing in Place services in the Aged Care Centre; and,
  • Respite services in the Aged Care Centre.

Our aim is to provide high quality, flexible, adaptive housing and aged care service to our clients. Our services are designed to promote our clients dignity, health, happiness and participation in the community regardless of race, culture or religion.

Please browse through our website to gain a better understanding of the Village, its purpose and the services we offer.

 COVID 19 (Coronavirus) UPDATE AS AT 6 MAY 2021

IMPORTANT INFORMATION FROM WOOLGOOLGA AGED CARE CENTRE REGARDING VISITATION

Further to recent communications regarding COVID-19 (Coronavirus) we continue to monitor the developing situation to ensure the appropriate precautionary measures are in place at Woolgoolga & District Retirement Village Ltd incorporating Woolgoolga Aged Care Centre.

Our commitment to our residents is and always will be our number one priority. To protect resident's health and wellbeing from the threat of COVID-19, over the past few months we have made a number of difficult decisions around restricted access to Woolgoolga Aged Care Centre and we monitor what is occurring on this front daily.

Recently we amended our visiting policy and have introduced a new three tier visiting policy. A copy of the policy has been distributed to residents and their persons responsible. 

WDRV has now moved back to Tier One of our visiting policy.

To visit a resident at the facility you will need to pre-book a time to visit by ringing 02 6654 0022 between the hours of 10.00am and 3.00pm each day and speak to either Maddison, Laura or Angelique our Connections Facilitators. You must have the Service NSW Covid App downloaded on your mobile phone so you can scan into the village at the time of your visit. All visitors will be required to abide by the terms of the visiting policy. You will need to be screened and observe all instructions from our staff when on site. You will be required to wear a face mask when you are in close proximity (within 1.5 meters) of a resident for more than 5 minutes during your visit and you will need to ensure Covid health and hygiene measures and instructions from our helpful staff are followed.

All visitors will also need to complete a declaration at the time of the visit to enable us to perform a risk assessment.

Families are welcome to take their loved ones out after an application for external visitation has been completed and successful risk assessment has been conducted. Please note this process takes at least 3 business days so you must provide us with that much notice or your visit could be declined. Please note that on external visits all NSW  and Australian Health guidelines must be observed.

Please note we will restrict entry to Woolgoolga Aged Care Centre to anyone who is displaying flu like symptom, who has a temperature of 37.5 degrees or higher or who has personally been to or from, or come into contact with anyone who has been in the following States, Local Government Areas, venues and/or travelled on the nominated flights, buses, taxis, rideshares or trains on these dates or been tested for Covid-19 and is awaiting their results or who has been advised by State or Territory Health authorities to quarantine. 

From 1 June to 30 September 2021, all visitors entering a NSW residential aged care facility will be required to provide evidence that they have received a dose of the 2021 influenza vaccination or will be required to produce a medical exemption letter from your doctor.

If you have been to a hotspot as listed below you may not be able to enter the facility nor take a resident out of the centre unless you are here with prior approval from the relevant authorities and our Director of nursing to visit a palliating resident:

Location and Dates

  • Anywhere overseas Anytime in the last 14 days
  • On a cruise ship Anytime in the last 14 days
  • New Zealand Anytime in the last 14 days

New South Wales Locations and Dates

  • Annandale Barbeques Galore Annandale, G1/212-220 Parramatta Road, Annandale, NSW 2038 Saturday 1 May 2021
  • Balgowlah SMITH MADE, 14/28 Roseberry Street, Balgowlah, NSW, 2094 Tuesday 4 May 2021
  • Bondi Junction Screening of The Courier at Event Cinemas, Westfield Bondi Junction 500 Oxford Street, Bondi Junction, NSW 2022 Friday 30 April 2021
  • Bondi Junction The Meat Store, 262 Oxford Street, Bondi Junction, NSW 2022 Sunday 2 May 2021
  • Brookvale Rug Cleaning Repairs Hand Rug Wash Sydney, 8/52-54 Sydenham Road, Brookvale, NSW 2100 Tuesday 4 May 2021
  • Casula Barbeques Galore Casula, The Crossroads Unit 12B Parkers Farm Place, Casula, NSW 2170 Saturday 1 May 2021
  • Collaroy Alfresco Emporium, 1021 Pittwater Road, Collaroy, NSW 2097 Tuesday 4 May 2021
  • Double Bay Chemist Warehouse, 459-463 New South Head Road, Double Bay, NSW 2028 Tuesday 4 May 2021
  • Double Bay Woolworths, Kiaora Lane and Kiaora Road, Double Bay, NSW 2028 Tuesday 4 May 2021
  • Mascot BP Runway, Mascot, Cnr Butler Road, General Holmes Dr, Mascot NSW 2020 Saturday 1 May 2021
  • Moore Park Azure Café, Entertainment Quarter Shop 5a Building 205 at 122 Lang Road, Moore Park, NSW 2021 Monday 3 May 2021
  • Moore Park The Stadium Club, Entertainment Quarter at 122 Lang Road, Moore Park, NSW 2021 Monday 3 May 2021
  • Paddington Barbetta, 2 Elizabeth Street, Paddington, NSW 2000 Friday 30 April 2021
  • Rose Bay The Royal Sydney Golf Club, Kent Road, Rose Bay, NSW 2029 Monday 3 May 2021
  • Rushcutters Bay Figo Restaurant, 3/56-60A Bayswater Road, Rushcutters Bay, NSW 2011 Friday 30 April 2021
  • Silverwater Joe's Barbeques & Heating, 142 Silverwater Road, Silverwater, NSW 2128 Saturday 1 May 2021
  • Silverwater Tucker Barbecues, 138 Silverwater Road, Silverwater, NSW 2128 Saturday 1 May 2021
  • Sydney District Brasserie, 2 Chifley Square, Sydney, NSW 2000 Friday 30 April 2021
  • Sydney HineSight Optometrist; Sofitel Sydney Wentworth, P2 / 61- 101 Phillip Street, Sydney, NSW 2000 Friday 30 April 2021

Western Australia Locations and Dates

  • Joondalup ThaiThymes (restaurant with seating), Lakeside Joondalup Shopping Centre, Joondalup Drive Thursday, 22 April 2021
  • Morley Kung Fu Kitchen, 129 Russell Street Wednesday, 21 April 2021
  • Northbridge City China Garden Tuesday, 20 April 2021
  • Northbridge Good Fortune Roast Duck House Monday, 19 April 2021
  • Northbridge Fortune Five All Day Dim Sum & BBQ Sunday, 18 April 2021
  • Kardinya Kitchen Inn, 19/17-23 South Street Sunday, 18 April 2021
  • East Victoria Park Anything La Corner, U5-6/910 Albany Highway Saturday, 17 April 2021
  • Ocean Reef Coles Express – Ocean Reef Road, Marmion Ave Cnr Marina Bvd, Friday, 30 April 2021
  • Beldon KFC – 269 Eddystone Ave Friday, 30 April 2021
  • Nollamara Pharmacy 777 – 84 Hillsborough Drive Friday, 30 April 2021
  • Mirrabooka Mirrabooka MosqueMasjid Al Taqwa Friday, 30 April 2021
  • Madeley Puma – 186 Wanneroo Rd Friday, 30 April 2021
  • Banksia Grove Liberty Fuel, corner of Porrecta link and Pinjar Rd Friday, 30 April 2021
  • Wanneroo Brookside Medical Centre Friday, 30 April 2021
  • Hillarys Caltex – 470 Marmion Ave Thursday, 29 April 2021
  • Wanneroo Pizza Hut – Shop 6/981 Wanneroo Rd Thursday, 29 April 2021
  • Nollamara Pharmacy 777 – 84 Hillsborough Drive Thursday, 29 April 2021
  • Balcatta Coles – Prime West Northlands Shopping Centre Thursday, 29 April 2021
  • Scarborough Caltex – 74 Scarborough Beach Rd Thursday, 29 April 2021
  • Hillarys KFC – 7P Cromer Grove Thursday, 29 April 2021
  • Victoria Park All Night Pizza Cafe Wednesday, 28 April 2021
  • Joondanna Agha Juice café Wednesday, 28 April 2021
  • Morley Event (Greater Union) Cinemas – Galleria Shopping Centre Wednesday, 28 April 2021
  • Balcatta Coles – Prime West Northlands Shopping Centre Wednesday, 28 April 2021
  • Balcatta Smokemart – Prime West Northlands Shopping Centre Wednesday, 28 April 2021
  • Balcatta Northlands Fresh – Prime West Northlands Shopping Centre Wednesday, 28 April 2021
  • Westminster Spudshed – Stirling Shopping Centre Wednesday, 28 April 2021
  • Westminster Spudshed – Stirling Shopping Centre Tuesday, 27 April 2021
  • Victoria Park Swan Taxi office building, Victoria Park Tuesday, 27 April 2021
  • Landsdale Landsdale Early Learning and Enrichment Childcare, 215 Landsdale Road Friday, 23 April 2021
  • Canning Vale Star Family Medicine Practice Friday, 23 April 2021
  • Alexander Heights Puma Service Station, 60/200 Mirrabooka Ave Friday, 23 April 2021
  • Joondalup Chemist Warehouse, Tenancy T5/11 Injune Way Thursday, 22 April 2021
  • Applecross Post Office, 773 Canning Hwy Thursday, 22 April 2021
  • Applecross Westpac Bank, Riseley Street Thursday, 22 April 2021
  • Bentley Subway, 128/1128 Albany Highway Thursday, 22 April 2021
  • Landsdale Landsdale Early Learning and Enrichment Childcare, 215 Landsdale Road Thursday, 22 April 2021
  • Joondalup Lakeside Joondalup Shopping Centre (Target), Joondalup Drive Thursday, 22 April 2021
  • Wangara Dynamic Music Academy, 3/32 Prindiville Drive Thursday, 22 April 2021
  • Kardinya Terry White Chemmart Thursday, 22 April 2021
  • Applecross DB Dental, 884 Canning Highway (Sleat Road clinic) Thursday, 22 April 2021
  • Landsdale Landsdale Early Learning and Enrichment Childcare, 215 Landsdale Road Wednesday, 21 April 2021
  • Morley Caltex Woolworths petrol station, carpark of Galleria, 60 Russell Street Wednesday, 21 April 2021
  • Morley Galleria (Coles and Kmart), Collier Road and Walter Road West Wednesday, 21 April 2021
  • Booragoon Leisurefit Aquatic Centre Wednesday, 21 April 2021
  • Willetton TS Bakery, 27/45 Burrendah Blvd Wednesday, 21 April 2021
  • Willetton Southlands Shopping Centre (specificallyGilbert's Fresh Markets, Coles, BankWest) Wednesday, 21 April 2021
  • Perth Airport QANTAS domestic terminal (T3 - T4) Wednesday, 21 April 2021
  • Crawley St Catherine's on Park – Dining Hall Wednesday, 21 April 2021
  • Landsdale Landsdale Early Learning and Enrichment Childcare, 215 Landsdale Road Tuesday, 20 April 2021
  • Perth WA Orchard Fruit and Veg shop, 3/364 William Street Monday, 19 April 2021
  • Subiaco Fortune Acupuncture Chinese Medical Clinic Monday, 19 April 2021
  • Kardinya BP Service Station, 88 Gilbertson Road Monday, 19 April 2021
  • Crawley St Catherine's on Park – Dining Hall Monday, 19 April 2021
  • Mount Pleasant Brentwood Deli Sunday, 18 April 2021
  • Crawley St Catherine's on Park (Heim building) Sunday 18/04/2021 to Wednesday 21/04/2021
  • Booragoon Leisurefit Aquatic centre Saturday, 17 April 2021
  • Beldon KFC Friday, 30 April 2021
  • Whitfords San Remo Pizza Friday, 30 April 2021
  • Wanneroo Wanneroo Pizza Friday, 30 April 2021
  • Wanneroo Wanneroo Pizza Friday, 30 April 2021
  • Landsdale McDonald's (at Kingsway City Shopping Centre) Friday, 30 April 2021
  • Whitfords Grill'd – Whitford City Friday, 30 April 2021
  • Beldon Hungry Jack's Friday, 30 April 2021
  • Beldon KFC Friday, 30 April 2021
  • Beldon Nando's Belridge Shopping Centre Friday, 30 April 2021
  • Mullaloo Mullaloo Chinese Restaurant (3 consecutive pick–ups) Friday, 30 April 2021
  • Kallaroo Kallaroo seafood Friday, 30 April 2021
  • Mullaloo IGA Grocery Friday, 30 April 2021
  • Beldon Hungry Jack's Friday, 30 April 2021
  • Duncraig IGA Grocery Friday, 30 April 2021
  • Whitfords Bangkok Brothers Bar and Bites Friday, 30 April 2021
  • Padbury Couchfood Powered by BP (BP Fuel Station) Friday, 30 April 2021
  • Padbury Jesters Friday, 30 April 2021
  • Landsdale Chicken Treat Friday, 30 April 2021
  • Landsdale Chicken Treat Friday, 30 April 2021
  • Whitfords Hungry Jack's Friday, 30 April 2021
  • Whitfords Subway Friday, 30 April 2021
  • Glengarry Supreme Leader Chicken (WokinaBox) Friday, 30 April 2021
  • Warwick Gong Cha Friday, 30 April 2021
  • Woodvale Just Sushi Friday, 30 April 2021
  • Duncraig Nando's Friday, 30 April 2021
  • Glengarry Supreme Leader Chicken (WokinaBox) Friday, 30 April 2021
  • Greenwood Basil and Mint Greenwood Vietnamese Restaurant Friday, 30 April 2021
  • Woodvale Subway Friday, 30 April 2021
  • Madeley Supreme Leader Chicken (WokinaBox) Friday, 30 April 2021
  • Hocking Wyatt Kebabs and Turkish Bakery Friday, 30 April 2021
  • Hillarys Sir Benedict – Whitford City Friday, 30 April 2021
  • Tapping McDonald's Friday, 30 April 2021
  • Banksia Grove The Coffee Club Friday, 30 April 2021
  • Banksia Grove Hungry Jack's Friday, 30 April 2021
  • Joondalup Coco Cubano Friday, 30 April 2021
  • Joondalup McDonald's Friday, 30 April 2021
  • Joondalup Hungry Jack's Thursday, 29 April 2021
  • Beldon McDonald's Thursday, 29 April 2021
  • Beldon KFC Thursday, 29 April 2021
  • Beldon Fried Chicken by Red Rooster Thursday, 29 April 2021
  • Beldon Fried Chicken by Red Rooster Thursday, 29 April 2021
  • Beldon Pastacup Thursday, 29 April 2021
  • Belridge Nando's Thursday, 29 April 2021
  • Beldon KFC Thursday, 29 April 2021
  • Wanneroo McDonald's Thursday, 29 April 2021
  • Wanneroo Subway Thursday, 29 April 2021
  • Hocking Wyatt Kebabs and Turkish Bakery Thursday, 29 April 2021
  • Landsdale McDonald's Thursday, 29 April 2021
  • Landsdale Landsdale Fish and Chips Thursday, 29 April 2021
  • Wangara Hungry Jack's Thursday, 29 April 2021
  • Woodvale Subway Thursday, 29 April 2021
  • Padbury Couchfood Powered by BP (BP Fuel Station) Thursday, 29 April 2021
  • Padbury Chicken Treat Thursday, 29 April 2021
  • Beldon McDonald's Thursday, 29 April 2021
  • Whitfords Grill'd Thursday, 29 April 2021
  • Whitfords Krispy Kreme Thursday, 29 April 2021
  • Woodvale Subway Thursday, 29 April 2021
  • Woodvale Pizza Hut Thursday, 29 April 2021
  • Whitfords Hungry Jack's Thursday, 29 April 2021
  • Hillarys San Churro – Hillarys Boat Harbour Thursday, 29 April 2021
  • Whitfords Guzman y Gomez Thursday, 29 April 2021
  • Padbury Chicken Treat Thursday, 29 April 2021
  • Hillarys Grill'd Thursday, 29 April 2021
  • Glengarry Hungry Jack's Thursday, 29 April 2021
  • Karrinyup Hungry Jack's Thursday, 29 April 2021
  • Scarborough Grind Zero Thursday, 29 April 2021
  • Greenwood Five Points Kitchen Thursday, 29 April 2021
  • Karrinyup KFC Thursday, 29 April 2021
  • Woodvale Just Sushi Thursday, 29 April 2021
  • Duncraig McDonald's Thursday, 29 April 2021
  • Whitford Boba Bear – Whitford City Thursday, 29 April 2021
  • Whitfords Hungry Jack's Thursday, 29 April 2021
  • Whitfords Grill'd – Whitford City Thursday, 29 April 2021
  • Balga Hungry Jack's Thursday, 29 April 2021
  • Balcatta Subway Friday, 9 April 2021
  • Hillarys Nando's Thursday, 29 April 2021
  • Padbury Jesters Thursday, 29 April 2021
  • Balga Hungry Jack's Thursday, 29 April 2021
  • Whitford Krispy Kreme Whitford City Thursday, 29 April 2021
  • Wangara Daily Grind Thursday, 29 April 2021
  • Wanneroo McDonald's Thursday, 29 April 2021
  • Wangara Daily Grind Thursday, 29 April 2021

Western Australia (Flights) and Dates

  • CX171 Cathay Pacific – Hong Kong to Perth Wednesday, 28 April 2021
  • QR900 Qatar – Doha to Perth Sunday, 25 April 2021
  • SQ223 Singapore Airlines – Singapore to Perth Saturday, 24 April 2021
  • EK420 Emirates – Dubai to Perth Saturday, 24 April 2021
  • MH125 Malausian Airlines – Kuala Lumpur to Perth Saturday, 24 April 2021
  • EK240 Emirates – Dubai to Perth Wednesday, 21 April 2021
  • SQ223 Singapore Airlines – Singapore to Perth Wednesday, 21 April 2021
  • QR900 Qatar – Doha to Perth Wednesday, 21 April 2021
  • QR900 Qatar – Doha to Perth Monday, 19 April 2021
  • SQ223 Singapore Airlines – Singapore to Perth Sunday, 18 April 2021
  • EK420 Emirates – Dubai to Perth Saturday, 17 April 2021
  • GA7240 Garuda – Jakarta to Perth Friday, 16 April 2021
  • CX171 Cathay Pacific – Hong Kong to Perth Thursday, 15 April 2021
  • TR016 Scoot – Singapore to Perth Wednesday, 14 April 2021
  • EK420 Emirates – Dubai to Perth Wednesday, 14 April 2021
  • QR900 Qatar – Doha to Perth Monday, 12 April 2021
  • SQ223 Singapore Airlines – Singapore to Perth Saturday, 10 April 2021
  • EK420 Emirates – Dubai to Perth Saturday, 10 April 2021
  • MH125 Malaysia Airlines – Kuala Lumpur to Perth Saturday, 10 April 2021
  • QR900 Qatar – Doha to Perth Friday, 09 April 2021
  • GA724 Garuda – Jakarta to Perth Thursday, 08 April 2021
  • QR900 Qatar – Doha to Perth Wednesday, 07 April 2021
  • EK420 Emirates – Dubai to Perth Wednesday, 07 April 2021
  • EK420 Emirates – Dubai to Perth Saturday, 03 April 2021
  • QR900 Qatar – Doha to Perth Friday, 02 April 2021
  • QR900 Qatar – Doha to Perth Wednesday, 31 March 2021
  • SQ223 Singapore Airlines – Singapore to Perth Wednesday, 31 March 2021
  • EK420 Emirates – Dubai to Perth Saturday, 27 March 2021
  • QR900 Qatar – Doha to Perth Saturday, 27 March 2021
  • SQ223 Singapore Airlines – Singapore to Perth Thursday, 25 March 2021
  • SQ223 Singapore Airlines – Singapore to Perth Sunday, 21 March 2021
  • EK420 Emirates – Dubai to Perth Saturday, 20 March 2021
  • SQ223 Singapore Airlines – Singapore to Perth Thursday, 18 March 2021
  • QR900 Qatar – Doha to Perth Tuesday, 16 March 2021
  • SQ223 Singapore Airlines – Singapore to Perth Tuesday, 16 March 2021
  • QR900 Qatar – Doha to Perth Saturday, 13 March 2021
  • GA724 Garuda – Jakarta to Perth Thursday, 11 March 2021
  • QR900 Qatar – Doha to Perth Thursday, 11 March 2021
  • SQ223 Singapore Airlines – Singapore to Perth Tuesday, 09 March 2021
  • QR900 Qatar – Doha to Perth Sunday,07 March 2021
  • QR900 Qatar – Doha to Perth Saturday, 06 March 2021
  • QR900 Qatar – Doha to Perth Thursday, 04 March 2021

New Zealand Locations and Dates

  • Auckland Movenpick, 349 Dominion Road, Mt Eden, Auckland Saturday, 17 April 2021
  • Auckland Bunnings, 2/12 Titirangi Road, New Lynn, Auckland Saturday, 17 April 2021
  • Auckland Westfield St Lukes Foodcourt, 80 St Lukes Road, Mt Albert, Auckland Saturday, 17 April 2021

Woolgoolga Aged Care Centre advises if you have attended these places or venues or been on the above mentioned flights, buses, taxis, light rail, rideshares, Ferries or trains on these dates or have come into contact with someone that has, you may not be allowed to enter Woolgoolga Aged Care Centre until 14 days after they/you last attended the place, venue, flight, bus or train trip or had contact with the individual who did and are well.

We will continue to update this information as more is advised by NSW and other State and Territory Health authorities.

The threat of Covid-19 is still very alive and as we all know affects the most vulnerable in our community the worst. We all have an obligation to protect these vulnerable people.

If you or someone you know has been in the places listed above, please do not attempt to visit the village or ask for residents to visit you. Please urgently attend your nearest Covid-19 testing centre and get tested then go home and self-isolate until your results come through. It remains essential that anyone with symptoms, even very mild symptoms, get tested.

As previously mentioned today we have sent another update to our visiting policy together with a Covid-19 update to our external visitation declaration form to the nominated persons responsible for each resident, and this individual has been asked to share this amongst their loved ones family and friends.
As you know we are 100 percent committed to keeping both residents and our staff safe during the Covid-19 pandemic so we can continue to provide the best and safest services we can to our residents and to those that love them.

We remain extremely concerned that Covid-19 is a particularly virulent virus that is transmitted easily and residents at the centre continue to remain at risk of infection. We implore you to observe the guidelines contained in our policies when visiting residents or having them to visit you.

We continue to rely on expert advice about the relevant tier of visiting we should be at, at any given time. We also advise that if there are further new local cases of Covid-19 in our region we will immediately instigate tightening of our visitor's policy to ensure resident safety.

We will continue to ensure there is ongoing consultation with residents and their nominated persons responsible about changes to visiting at the village as and when required.

Woolgoolga & District Retirement Village Ltd will lock-down the aged care centre immediately, if there is a confirmed or suspected case of Covid-19 at the village and we will ensure regular communication with residents and persons responsible if this occurs.

Our resident's health remains our priority and we will continue to ensure their needs are fully supported through this difficult time. We will continue to use this website to advise up-to-date information on the evolving situation.

If you have any questions or would like to talk about these arrangements, please contact me on 02 6654 0022 or email me at admin@woolgoolgaretirement.org.au.

Thank you for your continued understanding about all of the precautions being taken by us to keep your loved ones safe.

Sasha Andrews
Chief Executive Officer